Business systems that actually work.

We build the platforms your team actually runs on.

Platform implementations · Custom software · Automation

Business systems
that actually work.

We build the platforms, tools, and automations that replace spreadsheets, disconnected apps, and manual processes, so your team runs from one system instead of twelve.

Trusted by 350+ teams
Custom-built business operating system: dashboard with live pipeline, project health, and revenue tracking
Beachley
Steel Craft Builders
Emotous
Principal Construction
Big Dog Painting
Color Splash Painting
Winegardner Masonry
HVAC Success
L Brook Home
JM Investments
Shnay
Beachley
Steel Craft Builders
Emotous
Principal Construction
Big Dog Painting
Color Splash Painting
Winegardner Masonry
HVAC Success
L Brook Home
JM Investments
Shnay
Beachley
Steel Craft Builders
Emotous
Principal Construction
Big Dog Painting
Color Splash Painting
Winegardner Masonry
HVAC Success
L Brook Home
JM Investments
Shnay
Sound familiar?

Your tools work. Your system doesn't.

Most businesses don't have a software problem. They have a systems problem — too many tools, not enough connection, and no single source of truth anyone actually trusts.

Duct-taped tool stacks

Your CRM doesn't talk to your project tracker. Your project tracker doesn't talk to your invoicing. Every handoff is a copy-paste, a Slack message, or a prayer.

Manual re-entry everywhere

The same data gets typed into three different systems by three different people. Nobody trusts the numbers because nobody knows which version is current.

Dashboards that lie

You built reports, but they pull from stale data, disconnected sheets, or fields nobody updates. You're making decisions on information you can't actually trust.

Growth breaks the system

What worked at ten people falls apart at forty. You're hiring faster than your tools can keep up, and every new team member multiplies the chaos.

What we build

Two ways to build the system your business actually needs.

Some workflows are best solved inside platforms like monday.com, Asana, Airtable, or QuickBooks. Others need custom-built software your team can fully own. We design the right system around the problem, not the other way around.

Platform Implementations

When the right platform can solve it, we build it properly.

We turn tools like monday.com, Asana, Airtable, Make.com, Zapier, and QuickBooks into working business systems, mapped around your real sales, delivery, operations, finance, and reporting workflows.

CRM and pipeline systems built around your actual sales process
Project and delivery workflows with clear handoffs and ownership
Automations that remove re-keying, chasing, and manual updates
Dashboards that show workload, performance, and bottlenecks
Connected tools across CRM, finance, email, docs, and operations
monday.comAsanaAirtableMake.comZapierQuickBooks
Custom Software & AI Tools

When off-the-shelf creates limits, we build the tool you should have had from the start.

We design and build custom internal tools, AI-powered workflows, client portals, document automation systems, and business platforms that solve the exact problems your existing software cannot.

Custom tools built around your exact workflow
AI assistants trained on your company files, SOPs, and data
Automated document reading, data capture, and reporting
Internal portals your team can run daily operations from
Software you own, control, and can scale without stacking more licenses
Next.jsSupabasen8nClaude / GPTVercelGitHub
Why us

Not just an agency. Not just a dev shop.
We build the systems your business runs on.

We work where operations, automation, and custom software meet, turning disconnected tools, manual handoffs, and messy workflows into connected business systems your team can actually use every day.

01

Operator-led, not software-led

We start with how your business actually works, the handoffs, bottlenecks, approvals, exceptions, and people behind the process. Then we design systems that fit the operation, not the other way around.

02

Custom code and platforms under one roof

Some problems need monday.com, Asana, Airtable, n8n, Make.com, or Zapier. Others need custom-coded software. We do both, and we know when each route makes sense.

03

Complete systems, not disconnected fixes

We don't just drop in a board, automation, or dashboard and call it done. We connect the full workflow, CRM, projects, operations, finance, reporting, and the tools in between.

Systems architecture

We turn disconnected tools into
one connected operating system.

We build the intelligence layer between your business tools, either fully custom-coded platforms or smart automation stacks using n8n, Make.com, and Zapier. The result: cleaner data, automated handoffs, and one connected system your team can actually run on.

How we work

No black boxes. No surprises. Just a clear path from broken to built.

Every engagement follows the same four-phase model — designed so you know exactly what's happening, when it ships, and what you're getting at the end.

01

Discovery

We audit your current tools, map your real workflows, and identify what’s broken — not what a salesperson told you to buy. Every engagement starts with understanding the operation.

Tool audit · Workflow mapping · Stakeholder interviews
02

System design

We architect the solution before touching a single board, automation, or line of code. You see exactly what we’re building, how it connects, and what it replaces — before we start.

Architecture blueprint · Data model · Integration map
03

Build & configure

We build the system in working phases, not a six-month black box. You see progress weekly, give feedback in real time, and never wonder what you’re paying for.

Phased delivery · Weekly demos · Feedback loops
04

Launch & handoff

Your team gets trained on the system they’ll actually use — not a PDF they’ll never open. We document everything, run live training sessions, and stay available post-launch.

Team training · Documentation · 30-day support window
The work

Platform builds and custom software. Real outcomes, not demos.

Every project here solved a problem that was costing the business time, money, or both. Two tracks, one team.

Quote-to-job-to-billing handoff preview
MONDAY.COM BUILD

Quote-to-job-to-billing handoff

Steel Craft Builders · Pre-engineered metal buildings
Four connected monday.com boards replacing fragmented tools. When a PO is signed, downstream project, schedule, and billing items are created automatically.
~70%
less manual data re-entry per job
monday.comOutlookDocuSign
Read case study →
Change-order ecosystem & project ops preview
MONDAY.COM + MAKE.COM

Change-order ecosystem & project ops

Winegardner Masonry · Commercial & federal masonry
monday.com project + CRM + change-order ecosystem connected through five Make.com scenarios. Sequential CCR numbers, revision tracking, and auto-generated docs.
70-80%
less time on change-order document prep
monday.comMake.comGoogle Sheets
Read case study →
AI-powered lead generation tool preview
CUSTOM TOOL

AI-powered lead generation tool

FundEDU · Education services
Custom-built tool that replaced a manual lead generation workflow. Automated research, enrichment, and outreach preparation, turning hours of manual work into minutes.
50x
faster than the manual workflow
Next.jsSupabaseAI/LLMn8n
Read case study →
CMMC compliance operating system preview
SHIPPED PRODUCT

CMMC compliance operating system

Garde1 · Defense contractor compliance
Full-stack compliance platform built for U.S. defense contractors navigating CMMC Level 2. From concept through funded product, covering architecture, engineering, and go-to-market.
Live
product shipped to market
Next.jsSupabaseAI/LLMVercel
Read case study →
The team

Built by operators who understand the problem.

You work directly with the people who build your system, not a sales team who disappears after the contract is signed.

Michael HaylesFounder

Michael Hayles

Founder · Implementation lead

Twenty-five years building companies, from running construction crews in London to leading platform delivery teams and consulting on systems implementation for organizations including NASA and Space Force. Michael founded TekConnected to give small businesses the same caliber of systems that enterprise teams take for granted.

25 yrsBuilding & scaling companies
Hands-onEvery strategy call & build
Enterprise → SMBNASA, Space Force, to local ops
Call Mike directly:+1 917 540 1739
Jordan Edwards
Jordan Edwards
COO & Head of Engineering
Pritam Jadhav
Pritam Jadhav
AI Transformation
Jani Marais
Jani Marais
Head of Professional Services
Ruben Hunter
Ruben Hunter
Sales
05 Book the call

Walk away with a system map for your business.

30 minutes. No generic pitch. We look at how your operations actually run today and tell you exactly what a build would look like: platform, custom software, or both.

1
We audit your current toolsWhere data is stuck, where handoffs break, where hours leak.
2
You see a custom system mapA clear picture of what your connected system looks like.
3
Fixed scope & price after the callNo follow-up spam. No pressure. One proposal, take it or leave it.
350+teams systemized across construction, aviation, real estate, and professional services
You talk to the people who actually build your system
Not ready to talk? See the work first →
Live calendar
CRM Strategy Call
30 min · Google Meet
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Available times · America/New_York
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